A Beacon of Vision and Responsibility in Healthcare

Türkiye Hospital stands as a tangible embodiment of İhlas Holding’s profound commitment to social responsibility and forward-thinking vision. Located in Şişli, at the heart of Istanbul, the hospital sits at a strategic point where the city’s commercial, cultural, and healthcare axes converge.

Opened in 1991 under the leadership of İhlas Holding, Türkiye Hospital is one of Türkiye’s pioneering private healthcare institutions. The hospital complex, spanning approximately 18,000 square meters, provides a serene environment that seamlessly blends the elegance of historical architecture with contemporary, health-focused design. With its lush gardens and thoughtfully planned spaces, the hospital provides patients with peace and comfort, both physically and emotionally.

With a human-centered approach, Türkiye Hospital is dedicated to delivering healthcare that is accurate, effective, and accessible. In this vital field, the hospital regards patient satisfaction not merely as an outcome but as an integral part of its entire service process, addressing each patient’s unique needs with care and dedication.

All healthcare services are structured in full compliance with up-to-date medical protocols and international healthcare standards, and are delivered in a modern, comfortable environment where patients feel safe and reassured.

Türkiye Hospital by the Numbers

A trusted name for sustainable quality and reliability in healthcare, Türkiye Hospital provides an average of 300,000 outpatient consultations and treats 40,000 inpatients annually. Its team of 79 specialist physicians and more than 560 healthcare and administrative staff members carries out over 10,000 surgeries each year, showcasing the hospital’s surgical expertise.

With a capacity of 125 beds, eight fully equipped operating rooms, state-of-the-art laboratories and imaging centers, and adult and neonatal intensive care units, Türkiye Hospital offers a multidisciplinary approach from diagnosis through to treatment. Since its founding, the hospital has consistently embraced advancements in healthcare technology, maintaining its position as one of the sector’s leading institutions for over 34 years.

Türkiye Hospital’s Accreditation Journey: Investing in the Future with Global Standards

Türkiye Hospital has successfully completed a rigorous international evaluation as part of its accreditation with the American Accreditation Commission International (AACI), placing patient safety, clinical quality, and service excellence at the core of its institutional priorities. Throughout this process, hospital management and healthcare professionals have fully embraced global standards, systematically advancing service quality across all operations.

Through AACI accreditation, Türkiye Hospital has demonstrated its adherence to international standards in critical areas, including treatment safety, staff training, patient experience, and corporate governance. This achievement further reinforces the hospital’s vision of becoming a trusted global reference point in healthcare.

Türkiye Hospital sees accreditation not merely as a certificate of achievement but as an integral part of its commitment to excellence — a strategic step in fostering a culture of continuous improvement and innovation. By meeting international standards, the hospital provides patients with safer, more transparent, and more effective care.

Sustainable Success in AACI Quality Standards

The year 2024 marked a strategic milestone in Türkiye Hospital’s commitment to quality management and accreditation. The AACI certification earned in 2023 was reinforced through ongoing systematic quality enhancement initiatives and an unwavering dedication to patient safety throughout the year.

The interim AACI audit, successfully completed in 2024, reaffirmed Türkiye Hospital’s full compliance with international healthcare standards and its steadfast commitment to sustaining this alignment. Going beyond accreditation alone, these efforts have strengthened the hospital’s position as an institution where quality is embedded as a core organizational reflex.

The AACI accreditation journey has been reinforced by comprehensive, multi-layered improvement programs aligned with Türkiye Hospital’s vision of maximizing patient satisfaction and ensuring full alignment with international standards in all healthcare services.

To this end, extensive training programs were delivered to all healthcare and administrative staff to further enhance the quality management systems. Patient safety–focused clinical practices were expanded, and innovative digital tracking systems were deployed to ensure full traceability and efficiency across service processes.

AACI: International Quality in Healthcare Services

The American Accreditation Commission International (AACI), headquartered in the United States, is a respected accreditation body that certifies global standards of quality, safety, and clinical excellence in healthcare services.

Recognized by the International Society for Quality in Health Care (ISQua) since 2014, AACI serves as a prestigious benchmark for institutions committed to providing healthcare at internationally accepted standards.

Held by only a limited number of healthcare providers in Türkiye, this accreditation demonstrates that Türkiye Hospital not only meets but continually enhances both national and international healthcare standards in a sustainable way.

More than a certificate, the AACI Quality Accreditation stands as a symbol of trust and quality within the healthcare sector, bringing with it significant advantages and recognition on the global stage. The certificate offers several key advantages on the global stage:

1. International Recognition: The AACI Quality Certificate is highly respected and widely recognized across
the global healthcare sector. This accreditation presents significant opportunities for hospitals to attract both domestic and international patients, particularly within the expanding field of medical tourism.

2. High Quality Standards: The AACI certificate confirms that a hospital provides high-quality healthcare services that meet international standards. It guarantees patient safety, treatment effectiveness, and overall service excellence.

3. Prestige and Trust: Hospitals holding AACI certification demonstrate their commitment to quality and patient satisfaction. This strengthens patient trust and elevates the hospital’s prestige, influencing patient choice.

Healthcare institutions with an AACI Quality Certificate enjoy robust recognition and a strong reputation both nationally and internationally. The certificate not only enhances a hospital’s ability to attract patients from abroad but also provides clear evidence of its superior healthcare standards. It supports opportunities for international partnerships and helps hospitals integrate into global healthcare networks.

Moreover, the AACI certificate signifies a sustained commitment to ongoing quality improvement and the maintenance of high standards. It is embedded into hospitals’ internal quality control systems and improvement programs, ensuring that services always align with the latest medical advancements and global best practices.

Ultimately, the AACI Quality Certificate strengthens a hospital’s international competitiveness and institutional reputation. Patients and healthcare stakeholders alike regard AACI-accredited hospitals as trusted providers of high-quality care— an advantage that shapes patient choices and serves as a key reference point for healthcare collaborations and strategic partnerships.

Digital Transformation Activities

Türkiye Hospital placed technological innovation and digitalization among its top strategic priorities in 2024. A series of comprehensive digital transformation initiatives were launched to enhance patient experience, make healthcare services more accessible, and boost operational efficiency. These projects aim to deliver innovative solutions tailored to the needs of both patients and healthcare professionals within a modern healthcare ecosystem.

• As part of its remote healthcare services, Türkiye Hospital developed telemedicine applications and expanded online patient consultation processes. This enables quicker and easier access to healthcare, allowing physicians to manage treatment remotely.
• Patient registration, appointment scheduling, and follow-up systems were streamlined, making these services easily accessible via a mobile application. This digital upgrade enables patients to use their time more efficiently and streamlines in-hospital workflows.
• AI-powered diagnostic and decision support systems were integrated to help physicians make faster and more accurate decisions during diagnosis and treatment. These systems reduce the risk of errors in medical processes and improve treatment quality.
• A secure digital medical records system was implemented, ensuring that patients’ medical histories are safely stored and easily accessible to healthcare professionals. This enables rapid access to accurate information at every stage of patient care, making treatment processes more efficient and effective.

These digital transformation initiatives have significantly improved operational efficiency and patient satisfaction at Türkiye Hospital. They have strengthened the hospital’s patient-centered service model and represent major steps toward providing a higher-quality, more comfortable healthcare experience.

Extensive Specialization in Healthcare

Türkiye Hospital delivers comprehensive, high-quality care through a highly specialized medical team that covers every aspect of modern healthcare. Its broad range of specialties is structured to meet patient needs to the highest standards.

A full range of diagnostic and treatment services is offered across internal and surgical departments, all supported by modern medical methods. These include Emergency Services, Oral and Dental Health, Anesthesiology and Reanimation, Nutrition and Dietetics, Neurosurgery, Check-Up Programs, Pediatric Surgery, Pediatrics, Dermatology, Physical Therapy and Rehabilitation, Gastroenterology, General Surgery, Pulmonology, Thoracic Surgery, Ophthalmology and Retina, Traditional and Complementary Medicine, Internal Medicine, Obstetrics and Gynecology, Cardiovascular Surgery, Cardiology, Ear, Nose and Throat (ENT), Neurology, Orthopedics and Traumatology, Perinatology, Psychiatry, Psychology, Radiology, Medical Laboratory Services, Urology, Audiology and Hearing Screening, and Intensive Care Units.

Additionally, all healthcare services are continually supported by cutting-edge technology and the latest treatment methods.

Türkiye Hospital, home to Türkiye’s first fully equipped ophthalmology center, has maintained its leadership in the field through its renowned Ophthalmology and Retina Department. This department also made history as one of the first centers in the country to perform laser eye surgeries.

The Retina Unit stands out for its strong focus on early diagnosis and preventive treatment, achieving notable success in both medical and surgical retina procedures. A comprehensive range of eye care services is offered, encompassing cataract surgery, correction of refractive errors, treatment of strabismus, and management of retinal diseases.

In addition to ophthalmology, Türkiye Hospital continues to expand its service capabilities across numerous specialties, including Neurosurgery, Pediatrics, Gastroenterology, Obstetrics and Gynecology, Cardiology, Radiology, and Urology. By consistently adding new specialists and academic staff to its medical departments, the hospital further strengthens and enhances its healthcare services.

“Feels Like Home” Care Concept

The hospital diverges from traditional healthcare models by adopting a boutique hospital approach that delivers personalized, patient-centered care. This model provides tailored solutions that address not only the medical but also the emotional needs of each patient.

• Patient comfort is a top priority, with rooms designed to align with treatment processes while accommodating every need. Dedicated health consultancy services keep patients informed at every stage, ensuring the best possible care experience.
• Backed by a small yet highly effective operational structure, Türkiye Hospital provides a high level of individual attention, enabling swift and efficient treatment processes.
• Within its “Feels Like Home” care concept, specially designed relaxation areas help patients feel calm and comfortable, fostering a home-like atmosphere that supports emotional well-being and encourages faster recovery.

This approach is one of the key factors that sets Türkiye Hospital apart from large, crowded hospitals, enabling it to achieve high levels of patient satisfaction consistently.

Türkiye Hospital: A Leading Boutique Hospital in Health Tourism

Türkiye has emerged as a major global health tourism destination thanks to strategic investments and the delivery of high-quality medical services. Especially in regions such as Europe, Central Asia, the Caucasus, Russia, the Gulf countries, and North and Central Africa, Türkiye stands out with its advanced healthcare infrastructure, high-quality services, and highly qualified workforce.

Türkiye Hospital’s boutique model, which combines top-tier medical care with personalized patient services, offers international patients a unique and comfortable treatment experience. Many health tourists combine their medical journeys with the chance to discover Türkiye’s rich cultural and historical heritage, making their stay truly unforgettable.

Since 2012, Türkiye Hospital has established itself as an international hub for health tourism, renowned for its high-quality medical services to patients from around the world. With interpreter services available in 27 languages, the hospital ensures smooth communication at every step. It is especially preferred by patients from European countries like Germany, the UK, Spain, Albania, and Italy, as well as from Azerbaijan, Uzbekistan, Qatar, Kuwait, Libya, Algeria, Iraq, Chad, Russia, and Somalia — welcoming patients from nearly 60 countries and reinforcing its reputation as a global healthcare provider.

Türkiye Hospital effectively reaches its target audience through digital marketing and healthcare communication strategies tailored to health tourism. Its website and patient information platforms are streamlined with SEO and digital campaigns, greatly improving accessibility. Additionally, social media strategies and targeted advertising campaigns effectively connect with international patients, further strengthening the hospital’s position as a leader in health tourism.

Türkiye Hospital’s International Services Department strengthens its leadership in health tourism not only through technical expertise but also through cultural understanding, empathy, and outstanding organizational capabilities. Its ability to fully understand and respond to the language and culture of international patients, combined with a fast and well-coordinated operational approach, ensures a superior patient experience at every stage.

Delivering the same high standards of care to international patients as to local patients requires more than just translation skills; it demands a broad vision, extensive experience, and cultural sensitivity. Backed by proven expertise in health tourism, Türkiye Hospital provides international patients with high-quality service through a team distinguished by its empathy, organizational strength, and professionalism.

Türkiye Hospital recognizes that its work in health tourism makes a significant contribution to Türkiye’s economy and global reputation. As a high-value-added sector and a key source of foreign exchange, health tourism plays a crucial role in enhancing the country’s standing in the global healthcare sector. Acting with this awareness, Türkiye Hospital contributes to Türkiye’s credibility as a trusted player in international health tourism.

The hospital’s strong focus on quality and its trust-based service model, combined with the advantages of its strategic location, have made it an indispensable healthcare destination for international patients. Through its International Patient Services Department, Türkiye Hospital extends Turkish hospitality at the highest level, delivering attentive, reliable, and high-quality medical care to patients and their companions from all over the world.

Social Responsibility Projects in Türkiye

Türkiye Hospital goes beyond individual patient care by actively supporting projects that contribute to the greater good of society. Through partnerships with public institutions, the private sector, and NGOs, the hospital not only aims to deliver personalized, high-quality care to its patients but also takes impactful steps to advance community health.

Through corporate collaborations and social responsibility initiatives, Türkiye Hospital builds bridges between institutions, generating tangible benefits for society while making a significant contribution to improving health literacy. This approach not only enhances the quality of healthcare services but also helps raise public awareness on health and well-being.

A Baby-Friendly Hospital

Türkiye Hospital, certified by the Republic of Türkiye Ministry of Health as a “Baby-Friendly” hospital, prioritizes maternal and newborn health and consistently upholds high standards of care. Expectant mothers are informed about the importance of breastfeeding starting from the prenatal period and receive detailed training on breastfeeding techniques. After birth, mothers continue to receive educational support, with special care taken to ensure that newborns are breastfed.

Türkiye Hospital also actively supports the Ministry of Health’s initiatives to encourage natural childbirth. For the past four years, the hospital has organized a free and open “Pregnancy School” to inform and prepare expectant mothers for the birthing process. This initiative is designed to help mothers approach childbirth with confidence and experience a safe and healthy delivery.

Neonatal Intensive Care

Türkiye Hospital offers comprehensive maternity services, guiding expectant mothers throughout pregnancy with information on breastfeeding and the benefits of breast milk, thereby helping to establish a strong emotional bond between mother and baby after birth. The hospital ensures that mothers receive full support to start breastfeeding immediately after delivery, with skilled healthcare professionals providing hands-on instruction in the correct breastfeeding methods. This approach helps foster a healthy bond between mother and baby, supporting emotional closeness in the best possible way.

These practices align with breastfeeding policies developed in partnership with the World Health Organization (WHO) and the United Nations International Children’s Emergency Fund (UNICEF), as well as the International Code of Marketing of Breast-Milk Substitutes. These efforts also comply with the Ministry of Health’s guidelines for Baby-Friendly Neonatal Intensive Care Practices. In this regard, Türkiye Hospital is among the select healthcare institutions to earn Baby-Friendly certification for its dedicated efforts to promote breastfeeding and provide thorough education for mothers.

Longevity and the GETAT Center

Türkiye Hospital embraces the philosophy of “healthy aging” to help individuals enjoy long, vibrant lives and continually expands its efforts in this field. As part of this commitment, the hospital has established a Traditional and Complementary Medicine (GETAT) Center, which combines traditional treatment methods with modern medical practices to deliver holistic health solutions.

The GETAT Center supports patients’ physical and emotional well-being through therapies including acupuncture, ozone therapy, mesotherapy, and cupping. The center also promotes healthy nutrition habits, encourages an active lifestyle, and offers anti-aging medical applications to help enhance quality of life and support longevity.

Türkiye Hospital goes beyond curative treatments by focusing on preventive healthcare services that improve and sustain quality of life. Personalized health programs and lifestyle-specific wellness consultations empower patients to make informed choices that support healthy aging.

This integrated approach unites advanced medical methods with traditional therapies to focus on patients’ overall well-being. By addressing both physiological and psychological needs, Türkiye Hospital continues to pioneer comprehensive healthy aging practices and holistic care.

Senior-Friendly Hospital

Türkiye Hospital, in line with its mission to provide high-quality healthcare to every segment of society, continually improves its services specifically designed for senior citizens.

Guided by its Senior-Friendly Hospital approach, the hospital has made structural modifications to ensure physical accessibility for seniors and has developed dedicated care protocols to address their unique needs. Geriatric care has been strengthened through a multidisciplinary approach that addresses the specific needs of senior patients. Regular specialized training for staff ensures that senior patients can access healthcare services quickly and efficiently.

The hospital’s wayfinding signage is thoughtfully designed to help senior patients easily navigate all necessary areas within the facility. Türkiye Hospital remains dedicated to providing exceptional care that makes healthcare more accessible for senior patients while improving their overall quality of life.